Shipping & Delivery

 

Shipping and Return Policy

Thank you for shopping with Luxeterna! Here’s what you need to know about our shipping and returns.

Shipping

  • Processing Time: Orders ship within 1-3 business days.

  • Delivery Time:

    • Australian Free Standard Shipping: 7-12 business days.
    • Australian $10.00 Express Shipping: 3-5 business days.
    • International $10.00 Standard Shipping: 7-26 business days.

Once your order ships, we’ll send you a tracking number so you can follow its journey!

Returns

  • Return Window: You can return items within 15 days of receiving them.
  • Conditions: Items must be unworn, in their original condition, and include the packaging. Must have valid reason for returning item.